Richard Millington - Indispensable Consulting

Richard Millington - Indispensable Consulting

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Communication

Clients Need You To Have Hard Conversations With Them
If you want to have the biggest possible impact - you need to have the conversations that no one wants to have. Clients need you to force these…
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Richard Millington
4
What's Wrong With This Message?
Being able to adopt the right tone of voice is a very useful skill that takes practice and experience. Getting it right is the difference between junior…
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Richard Millington
1
Client Rapport: A Simple Approach To Building Great Relationships With Clients
Don't be the downer on the call or in the meeting - but don't be a hyperactive bunny either. Find the right balance by getting your energy level just…
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Richard Millington
2
The 'Want/Know' Problem
The fundamental mistake which leads clients to believe consultants will only tell them what they already know.
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Richard Millington
What Many Consultants Get Wrong About 'Out Of Scope' Work
If you follow the advice of many top consulting authors, you're likely to seriously harm your relationships with great clients. Here's what you should…
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Richard Millington
3
The Difference Between Average And Great Consultants - Keeping Stakeholders Engaged
What do top consultancies tend to do really, really, well compared to solo consultants?They typically do a great job of keeping all of their…
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Richard Millington
3
How Prospective Clients Think About Your Website: Learn From My Mistakes
I learned a valuable lesson about putting too much information about your consultancy services on your website.
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Richard Millington
2
High-Value Meetings: Rebrand Your Meetings To Create More Value
Don't offer clients unlimited meetings. That doesn't help anyone. Instead rebrand your meeting to be high-value activities.
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Richard Millington
The Kickoff Call: What Should You Check When You Begin A New Project?
The best way to impress a new client is to be organised and make the next steps as easy to undertake as possible. Doing the basics well at the beginning…
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Richard Millington
Effective Communication: Tips To Engage Better With Clients
The ability to communicate effectively is a real skill. Not as many people have it as they think they do.
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Richard Millington
The Perfect Proposal Introduction: Impress From The First Sentence
The first page of a proposal shouldn't be a history lesson. It's an opportunity to showcase your unique abilities, and the lessons you've learned, and…
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Richard Millington
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