You're not hotel staff, stop acting like it. Don't respond to client whims - it's doing both of you a huge disservice. A client is paying for your expertise, not your availability.
This is a much needed perspective for the industry. When I first started consulting, I remember feeling that I had to 'always be on' and do whatever it took to make the client happy. As I got more senior and was often in resourcing discussions with the client, it became apparent that that mindset was wrong.
This is a much needed perspective for the industry. When I first started consulting, I remember feeling that I had to 'always be on' and do whatever it took to make the client happy. As I got more senior and was often in resourcing discussions with the client, it became apparent that that mindset was wrong.