Richard Millington - Indispensable Consulting

Richard Millington - Indispensable Consulting

You Should Know How Organisations Really Make Big Decisions

The most successful consultants recognise that organisations are irrational and they can build a multi-level case that works on every layer of that irrationality.

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Richard Millington
Aug 12, 2025
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Hi, I’m Rich. Welcome to my weekly newsletter where I share systems and frameworks for scaling your consulting practice from $0 to $1m+ in revenue.

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How Organisations Really Make Decisions

I’ve been a consultant for over 15+ years and worked with many of the world’s largest companies.

What I’ve learned is that the way organisations make decisions in theory is very different from practice.

In theory, organisations have a smooth process for identifying, evaluating, and implementing ideas. In practice, that’s very much not the case.

How organisations make decisions in theory is very different from practice.

There will be a lot of variability from one organisation to the next, but the key takeaway is that decision-making isn’t rational.

You can be making the perfect pitch, but if it comes at the wrong time, it’s not going to land.

Likewise, you might have all the right benefits …

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