Richard Millington - Indispensable Consulting

Richard Millington - Indispensable Consulting

"So, Have You Worked With Clients Like Us Before?"

Master the SHARP framework to address client questions about your past experience. This approach will help you turn potential doubts into genuine trust and stronger professional relationships.

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Richard Millington
Jul 01, 2025
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Hi, I’m Rich. Welcome to my weekly newsletter where I share systems and frameworks for scaling your consulting practice from $0 to $1m+ in revenue.

You can get 1:1 personal coaching or explore my new course: Proposal Mastery: Learn To Write Winning Business Proposals.

“Have you worked with organisations like us before?”

This question comes up a lot from nervous prospects looking for total reassurance.

It creates an obvious chicken-and-egg problem.

If everyone asks this question before hiring you, how will you ever work in that sector?

You can fudge the question by blending and exaggerating experience. But that’s a slippery slope. Far better to zero in on what they want, which is;

  1. Can you understand my world without me having to explain everything?
    They want to know if you speak their language, whether it's industry jargon, internal politics, customer expectations, or cultural dynamics.

  2. Can you deliver results in my specific context?
    They’re trying to assess whether your methodology will work …

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