Defining The Scope Of Work: Increase Your Value By Solving The Real Problems
Don't just treat the immediate problem. Learn how to look at the root cause of the problem and tackle that too.
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A big shift in moving from an in-house role to a consultant is learning to think like a consultant when approaching problems.
Take a second to reflect on this story.
On 3 August, the Police Service of Northern Ireland (PSNI) received a FoI request from a member of the public which asked: "Could you provide the number of officers at each rank and number of staff at each grade?"
What they got back was not only a numerical table, but, by mistake, a huge Excel spreadsheet.
This was referred to by the police as "the source data" and should not have been released as part of the FoI.
A data breach is never good. In this case, it’s potentially horrifying. But if you were to put your consultancy hat on for a moment, what would your recommendation be?
The simple solution is to simply fire the person who released the…
